How does this work?

• The KnowMe Call Tracking Service records all inbound calls made to KnowMe tracking campaigns (toll free numbers, click to call links, local numbers) assigned to your account, and makes those calls available over the internet in your KnowMe account for review as soon as the call is completed.
• Call Recording can help spread best practices across your sales team. Why is it that one sales person can get the appointment every time and deals most of the time and other one cannot?
• You can email phone calls as needed, or redirect your sales leads in real time to the appropriate person or geographic location with Knowme's Call Routing Service.
• Never miss a call or a sales opportunity, with KnowMe. KnowMe's missed call notification emails your missed phone leads as soon as the call was missed.
• Multi-Ring Calling increases the chances that your important calls will be answered by an appropriate live person, by letting you assign up to 3 phone numbers to one tracking campaign.
• Automated Customer Satisfaction Surveys, an optional feature, can take call optimization a step further. At the end of any call, customers can be asked to rate the call on a scale of 1 to 5, offering a feedback loop to improve processes. Unhappy callers can be contacted immediately for a chance to save a deal.